Start your return or exchange in seconds using your Order Number and Email/Zip Code.
How It Works:
- Exchanges: 100% Free shipping on all size, color, or product swaps.
- Store Credit: 100% Free shipping + Extra 10% Bonus Credit on your gift card.
- Refunds: A flat $5.00 return label fee is deducted from your refund total.
Items marked as Final Sale or Clearance are non-returnable.
Any item that you don't love can be exchanged and/or refunded within 30 days from the date of delivery. It must be in new, unworn, unwashed condition with original tags attached.
- Exchanges & Store Credit: Returns for an exchange or store credit are 100% free with no shipping fee. Plus, enjoy an extra 10% bonus credit when choosing store credit.
- Refunds: Returns for a refund back to the original method of payment will have a flat $5.00 return label fee deducted from the total refund amount.
- EXCLUSIONS: Clearance items, final sale items, any already tried on or worn socks, headwear, and worn or washed tops are not eligible for return or exchange.
- Wholesale/Volume Discount Orders: If you are a Wholesale/B2B or Volume Discount customer, your order is NOT eligible for return or exchange through this portal. Please contact our team at support@rokfit.com for assistance.